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Ricardo

Virtual Assistant with 10+ years in customer support and interpretation

Video resume

Virtual assistant
A little about my work history

Contact

Jacksonville, Florida, United States
Open to remote
Available on CazVid
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Competencies

Customer SupportAdvanced

Provided technical support, sales, and retention services for various campaigns, ensuring customer satisfaction.

Language InterpretationIntermediate

Currently translating between Haitian, Creole, and English, facilitating communication in diverse settings.

Campaign ManagementIntermediate

Worked on multiple campaign types, managing various responsibilities across customer engagement and support.

Communication SkillsAdvanced

Effectively communicated with clients and teams across different roles, including interpretation and customer service.

Summary

Experienced virtual assistant with over 10 years in customer support, technical support, sales, retention, and language interpretation, based in Jacksonville, Florida.

Key Achievements

  • Gained extensive experience across diverse campaigns including technical support, sales, retention, and customer service
  • Transitioned to a role as an interpreter for Haitian and Creole to English, demonstrating language facilitation skills
  • Accumulated over a decade of professional involvement in the industry, showcasing role adaptability and growth

Skills

Customer SupportLanguage InterpretationCampaign ManagementCommunication Skills
Published on CazVid - Jul 3, 2025
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