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Richard Restrepo

Santiago de Cali, Valle del Cauca Department, Colombia

Data Analyst with 8+ years in BPO and quality assurance

  • Provided data-driven insights for business operations in the BPO industry.
  • Managed a massive amount of data, demonstrating strong data handling skills.
  • Held strategic roles including data analysis, team management, and quality assurance.
Data Analysis
Advanced
Performed data analysis to extract insights that support business decisions.
Quality Assurance
Intermediate
Ensured quality standards in processes within the BPO environment.
Team Management
Intermediate
Led and coordinated teams to achieve operational goals and improve performance.
Data Handling
Advanced
Handled large volumes of data efficiently to provide strategic insights.
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Data Analyst/Quality Assurance Coordinator

Experienced in the BPO industry for over 8 years in different strategic roles including data analysis, team management, quality assurance.

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