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Rita Gomez 's avatar
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Rita Gomez

Caracas, Distrito Federal, Venezuela Available for Remote Work

Call Center Specialist with 3+ years in Customer Service

  • Provided effective communication and support to clients in bilingual call center environment
  • Demonstrated critical thinking in diagnosing inquiries and recommending solutions
  • Built positive client relationships through attentive listening and professional attitude
Customer Service
Advanced
Engaged with clients to resolve inquiries effectively, ensuring a positive experience.
Bilingual Communication
Intermediate
Handled calls bilingually, facilitating clear communication between clients and the company.
Critical Thinking
Intermediate
Analyzed caller questions to identify the best solutions and communicate instructions effectively.
Problem Solving
Intermediate
Assisted clients by providing recommendations and instructions tailored to their needs.
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Bilingual Call Center Positions

Talking a little about the experience and knowledge from a call center position

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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