Roberto

Operations Coordinator at Greif Industrial Packaging

Contact

Guatemala City, Guatemala, Guatemala

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Competencies

Operations ManagementAdvanced

Expertise in coordinating operational activities, optimizing processes, and ensuring safety and quality standards.

Customer ServiceIntermediate

Skilled in managing client relationships and delivering solutions to enhance customer satisfaction.

Data Analysis & ToolsAdvanced

Proficient in Excel, MiniTab, and FlexSim for data analysis, process simulation, and reporting.

Communication & CollaborationIntermediate

Effective communicator with experience collaborating across teams and departments.

Education

Ingeniería Industrial

UNIVERSIDAD DE SAN CARLOS DE GUATEMALA (CUNOC)

Completed 2021

Maestro de Educación Primaria

COLEGIO SAN MARCOS

Completed 2013

Ciclo Básico

I.N.E.E.B.O.O. SAN PEDRO SAC., S.M.

Completed 2010

Nivel Primario

E.O.V. NO. 1 ̈FELIPE RODRIGUEZ ̈

Completed 2007

Languages

INGLÉSLECTURA - AVANZADO

INGLÉSESCRITURA - AVANZADO

INGLÉSHABLADO - INTERMEDIO

Summary

Versatile professional with expertise in industrial operations, safety compliance, and customer service. Skilled in data analysis and process optimization, committed to operational excellence.

Key Achievements

Led safety and quality initiatives at Greif, enhancing industrial safety protocols and achieving compliance standards.
Streamlined operational processes, reducing costs and increasing efficiency across multiple departments.
Implemented OPEX strategies that improved productivity and operational excellence.
Provided exceptional customer service support, enhancing client satisfaction at TELUS International.
Advised on digital marketing strategies, contributing to brand growth at RITFLY.

Experience

COORDINADOR OPERACIONES HSEQ

GREIF, EMBALAJES INDUSTRIALES

CALIDAD. SEGURIDAD INDUSTRIAL. OPEX

SERVICIO AL CLIENTE - OPERACIONES I Y OPERACIONES II

TELUS INTERNATIONAL

ASESOR COMERCIAL

AGENCIA DE MARKETING DIGITAL RITFLY

Skills

Operations ManagementCustomer ServiceData Analysis & ToolsCommunication & Collaboration

Published on CazVid - Jun 2, 2026

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Contact Roberto

Competencies

Operations ManagementAdvanced

Expertise in coordinating operational activities, optimizing processes, and ensuring safety and quality standards.

Customer ServiceIntermediate

Skilled in managing client relationships and delivering solutions to enhance customer satisfaction.

Data Analysis & ToolsAdvanced

Proficient in Excel, MiniTab, and FlexSim for data analysis, process simulation, and reporting.

Communication & CollaborationIntermediate

Effective communicator with experience collaborating across teams and departments.

Key Achievements

Led safety and quality initiatives at Greif, enhancing industrial safety protocols and achieving compliance standards.

Streamlined operational processes, reducing costs and increasing efficiency across multiple departments.

Implemented OPEX strategies that improved productivity and operational excellence.

Provided exceptional customer service support, enhancing client satisfaction at TELUS International.

Advised on digital marketing strategies, contributing to brand growth at RITFLY.