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Roberto

Client services

Video resume

Client services
I have work in call center before I got experience in dealing with customers and they problem and solve then correctly . I managed my self correctly in my job and out as well . I very friendly with my fellow workers and know how to follow rules and regulations I speak and write both language correctly Spanish and English I'm willing to work any hours necessary. And I'm very open to learn More every day

Contact

Santo Domingo, Nacional, Dominican Republic
Open to remote
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Competencies

Customer ServiceIntermediate

Handled customer interactions, addressing their concerns and providing solutions efficiently.

Bilingual CommunicationIntermediate

Communicated effectively in both English and Spanish through speaking and writing.

Self-managementIntermediate

Managed personal workflow and maintained professionalism in demanding environments.

Regulatory ComplianceBasic

Followed rules and regulations within workplace settings to ensure compliance.

Summary

Experienced in client interactions, bilingual communication, and self-managed work ethic, with a background in call centers and tourism industries.

Key Achievements

  • Gained hands-on experience in client interaction and problem resolution in call center settings
  • Demonstrated effective self-management and adherence to rules and regulations
  • Developed bilingual communication skills in English and Spanish, applicable to diverse customer needs

Skills

Customer ServiceBilingual CommunicationSelf-managementRegulatory Compliance
Published on CazVid - Jul 3, 2025
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