Rocio - Barista and Educational Support with 5+ years of customer service and teaching experience

Oaxaca, Oaxaca, Mexicoen

Managed daily operations including opening, closing, and calibration at Café Brújula, ensuring consistency and quality.

Collaborated with educators to develop and implement nutrition and learning plans for diverse age groups.

Published on CazVid

Summary

Dedicated to providing exceptional customer service and educational support with a strong background in teamwork, communication, and community engagement. Experienced in managing operational tasks, conducting educational activities, and supporting community initiatives in diverse settings.

Key Achievements

Led community outreach during the pandemic, distributing resources and hygiene supplies to promote public health.

Skills

Customer ServiceIntermediate

Provided attentive service, handled transactions, and responded to customer suggestions at Café Brújula.

Educational SupportIntermediate

Coordinated and delivered educational activities, helping children learn health, nutrition, and language skills.

Team CollaborationIntermediate

Worked closely with colleagues and educators to plan and execute lesson plans and operational tasks.

Bilingual CommunicationIntermediate

Utilized English language skills to interact effectively with diverse audiences and support educational initiatives.

Languages

Español

Experience

Auxiliar de Barista

Café Brújula

2024 - 2025

Apertura y cierre de la sucursal, Realizar Calibracion de espresso/americano dia a dia., preparacion de cafes; bebidas calientes y frias-seguimiento de recetas, Serivicio al cliente, cobro de caja, y atenta a sugerencias, Trabajo en equipo, limpieza de barra.

Tutora de nutricion

WSU

04/2018 - 08/2018

Trabajo en colaboración con compañeros por medio de una extensión de la Universidad de Washington para enseñar a los niños la importancia de la nutrición, interactuar con varios grupos de niños (primaria y secundaria) y repasar temas de salud y comida., Coordinación con el equipo educativo para...

Tutora de apoyo al aprendizaje

Washington Elementary

03/2019 - 06/2019

Coordinación del proceso y desarrollo educativo con otras tutoras y maestras, Escuchar y ayudar a los niños leer los libros asignados, Adaptación del proceso de aprendizaje a las características del alumno., Organización de actividades educativas para el aprendizaje interactivo.