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Rocío
Virtual Assistant with 6+ years of customer service experience
Video resume
Virtual Assistant
Freelancer
Contact
Chihuahua, Chihuahua, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, sales, and technical assistance in call center environments.
Remote Virtual AssistanceIntermediate
Supported US companies remotely, managing various administrative and client service tasks.
CommunicationAdvanced
Facilitated effective communication with clients and team members across different channels.
AdaptabilityIntermediate
Evolved from call center roles to freelancing, adapting to new workflows and client needs.
Summary
Rocío is a virtual assistant with over 6 years of customer service, sales, and technical support experience, now focusing on providing remote administrative and client support for US companies.
Key Achievements
- Started working in call center industry at age 16, gaining extensive customer service, sales, and technical support skills
- Transitioned to freelance work as a virtual assistant for US-based companies, expanding professional scope
- Enhanced service quality and client support through remote assistance roles
Skills
Customer ServiceRemote Virtual AssistanceCommunicationAdaptability
Published on CazVid - May 17, 2026