Rocío is a virtual assistant with over 6 years of customer service, sales, and technical support experience, now focusing on providing remote administrative and client support for US companies.
Provided customer support, sales, and technical assistance in call center environments.
Supported US companies remotely, managing various administrative and client service tasks.
Facilitated effective communication with clients and team members across different channels.
Evolved from call center roles to freelancing, adapting to new workflows and client needs.