Experienced professional in sales, team leadership, and operations within logistics and hospitality industries, focusing on business growth and service excellence.
Managed sales teams, generated leads, and oversaw complex negotiations in logistics and hospitality sectors.
Led recruitment, coaching, and supervision of teams across various roles including sales, hospitality, and training programs.
Provided high-level customer support in call centers, retail, and hospitality environments, ensuring client satisfaction.
Supervised hotel operations, guest registration procedures, and food & beverage services maintaining quality standards.
DHL
Focus on generating new business across Portugal market for all Clean Water Treatment portfolio, Screening & qualification of opportunities, Develop lead generation plans and pipeline that deliver new business, Plan and conduct complex negotiations with new customers, Cover all Municipal...
Vacational Club Bahia Principe Resort
Achieving growth and hitting sales targets by successfully managing the sales team, Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives, Build and promote strong, long-lasting customer relationships by partnering with them and understanding their...
Hotel Boutique
Responsible for establishing processes, work plans and guidance, supervision and motivation of the personnel, Responsible for registration of guest preferences, supervision of correct segmentation, internal yield management, In charge of forming work teams including the search, training and...
Hard Rock Hotel Resorts - Punta Cana
Marketing/Public Relations
6 level English course
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