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Rodrigo
Real Estate Sales Agent with 8 years of customer engagement experience
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Competencies
Extensive experience in sales, including cold calling and client acquisition in real estate.
Provided customer support and built client relationships in a real estate context.
Led a real estate team, coordinating efforts and driving sales initiatives.
Demonstrated strong verbal communication skills, including proficiency in English (C1+).
Education
Summary
Experienced real estate agent with 8 years in sales, team leadership, and customer service, seeking a remote inbound call center role.
Key Achievements
- Built and managed own real estate team, demonstrating leadership and business development skills
- Accumulated extensive experience in sales, cold calling, and converting prospects into clients
- Developed proficiency in customer service and team collaboration across multiple companies
Experience
Project Manager
Led and managed solar energy projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards., Work on multiple projects within the company’s project portfolio simultaneously, Collaborated with regulatory agencies and utility companies to obtain necessary permits and approvals for project development and interconnection., Provided administrative support to the project team, including scheduling meetings, preparing meeting agendas, and organizing project files., Managed project documentation, including contracts, permits, and technical specifications, maintaining accurate records for reporting and audit purposes.
Customer Support Representative
Acted as a liaison between sales representatives and multiple warehouses to ensure that orders were processed smoothly and delivered on time., Efficiently entered and managed customer orders from sales representatives, ensuring all details were accurate and met company standards., Helped solve problems related to order errors, stock, and deliveries by coordinating with warehouse staff., Quickly adapted to and mastered the company’s order management and inventory systems, becoming proficient in handling complex orders and identifying errors., Maintained a high level of customer satisfaction by providing accurate information, timely updates, and resolving any issues related to orders or deliveries.
Technical Recruiter
Hired employees and initiated new hire paperwork process., Promptly corresponded with applicants and coordinated and conducted interviews., Conducted interviews to ensure solid cultural alignment between client and candidate., Provided recruiting activity reports to management utilizing industry-specific software and guidelines., Sourced, qualified, and conducted screening interviews with job candidates., Main English interviewer.
Real Estate Agent
Built strong, lasting relationships with clients based on trust, reliability, and top-notch customer service., Coordinated marketing initiatives that supported the growth of the company., Collaborated with colleagues, lenders, attorneys, and stakeholders to ensure smooth and successful transactions., Scheduled and managed appointments to show homes and arranged meetings between buyers and sellers., Stayed updated on industry trends through continuous learning, keeping ahead of the curve., Good knowledge of real estate laws and procedures.
Real Estate Agent
Developed and fostered strong relationships with clients by working to provide the best real estate experience possible., Scheduled and managed appointments to show homes and arranged meetings between buyers and sellers., Handled various administrative and clerical duties in a fast-paced Real Estate office., Utilized advanced negotiation skills to secure favorable terms and agreements, resulting in mutually beneficial transactions for all parties involved., Effectively utilized web-based tools to manage a database of customers and prospects.
Sales Representative
Exceeded company sales expectations by closing over 50 deals within the first 6 months of employment, consistently ranking among the top performers in the sales team., Educated customers on the benefits of solar energy, including cost savings, environmental impact, and available incentives to facilitate informed purchasing decisions., Conducted outbound sales calls and responded to customers, providing product information, and answering questions., Followed up with customers after sales consultations to address any additional questions or concerns., Negotiated pricing, financing options and contract terms to close sales, while ensuring customer satisfaction and retention.