This is my profileContact via CazVidRodrigo
Operations Manager with 5+ years in Retail and Hospitality
Contact
Competencies
Led teams and coordinated daily tasks to ensure smooth operations in retail and service environments.
Provided excellent assistance to guests and clients, enhancing satisfaction in hospitality and interpretation contexts.
Communicated effectively in English and Spanish across healthcare, legal, and retail settings.
Managed multiple tasks including reports, bookings, and inventories to optimize workflow.
Utilized Microsoft Office 365 and remote tools for reporting, communication, and operational coordination.
Education
Languages
Summary
Versatile professional with expertise in team supervision, interpretation, and customer engagement across retail and hospitality industries.
Key Achievements
- Supervised team operations at IPESA Las Rosas, ensuring productivity and workflow efficiency.
- Provided English-Spanish interpretation in healthcare and legal sectors, maintaining high accuracy.
- Promoted mobile products successfully at Bait, resulting in increased customer engagement and sales.
Experience
Manager
Managed daily operations, including sales, inventory, and customer service., Supervised a small team, ensuring productivity and timely task completion., Prepared purchase orders, invoices, and performance reports to optimize workflow.
Interpreter
Delivered English–Spanish interpretation for healthcare, customer service, and legal clients., Maintained confidentiality, accuracy, and professionalism under pressure.
Sales Promoter
Promoted mobile products and services to attract new customers., Boosted sales through persuasive communication and product expertise., Submitted daily and weekly reports to management.
Receptionist
Assisted international guests with check-ins, bookings, and local information., Managed tour sales and reservation systems., Ensured excellent service quality and guest satisfaction.