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Administrative Support Specialist with diverse experience in customer service and data management
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Competencies
Applied knowledge of customer service principles to support clients and manage communications.
Performed administrative tasks including document management, sales control, and customs documentation.
Entered and managed data systematically in various organizational systems.
Analyzed reports and financial data to identify trends and areas needing improvement.
Basic knowledge of HTML used to support website content management.
Education
Languages
Summary
Experienced in customer service, data management, and support roles across healthcare, finance, and business sectors.
Key Achievements
- Provided administrative support handling customer interactions and document control at FAMILY BUSINESS
- Supported COVID-19 testing activities as part of an interdisciplinary epidemiological team at FOSALUD
- Assisted with donation processing, document translation, and data entry at Love Link
Experience
Administrative Support of Assets and Products
Provide attention to national and foreign customers, Sales control of distributed products, File control, Formulation of documents for customs permits
Interdisciplinary Epidemiological Containment Team
Provide support for covid-19 testing sampling and screening activities according to the work plan and protocol of the epidemiological containment interdisciplinary team
Provide support to the administrative area from the withdrawal and request of donations to different national and international companies, Translator of documents, Data entry into a data system
Consultant
Analyze reports, financial data, existing policies and other relevant documents, Determine areas in need of improvements or changes, Analyze data collected to identify underlying patterns, trends or problems