Rogelio - Customer Service Specialist with 2+ years in call centers

Ciudad de México, Ciudad de México, MéxicoRemoteen

Maintained sales metrics targets at DHL in a competitive environment

Handled diverse customer inquiries for Allstate, ensuring service delivery

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, sales, staff training, and English teaching, with a focus on call center environments in Mexico City.

Gained experience in training staff and teaching Business English in Mexico City

Customer ServiceAdvanced

Provided support to customers in call center environments, ensuring satisfaction and issue resolution.

Sales & Target ManagementIntermediate

Achieved and maintained sales metrics and targets while working at DHL.

Staff Training & RecruitmentIntermediate

Involved in recruiting and training staff for call center operations.

English TeachingBeginner

Taught Business English in corporate settings in Mexico City.

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