Experienced manager with a strong background in parts planning, logistics coordination, and team leadership across multinational companies.
Coordinated and optimized parts inventory and inventory counts in multiple roles.
Oversaw logistics operations from factory to service centers and managed local distribution.
Handled inbound and outbound customer communications and contributed to sales growth.
Certified in Demand Planning and managed order operations across multiple regions.
Hisense Panamá
Forecasted and managed parts inventory for new and EOL models, achieving >95% fill rate., Oversaw logistics from factory to service centers and optimized local distribution., Monitored KPIs including lead time, stock accuracy, turnover and logistics cost., Approved reimbursement cases and...
Order Inn
Signed new restaurant and hotel clients., Developed commercial and retention strategies.
Huawei
Implemented spare parts planning across Central America., Cleared outstanding credit notes and optimized warehouse operations., Monthly Stocktaking for Panama Inventory., Coordination of monthly inventories, disposal, and recycling requests.
Alorica - Clear Captions
Sold captioned phones to hearing-impaired clients in the U.S., Led a team of 16 agents, exceeded KPIs and provided coaching.
Bachelor's Degree
Bachelor's Degree
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Proficient in Microsoft Office, CRM, SAP, Salesforce, and other logistics tools.
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