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Collections & Logistics Analyst with 5+ years of cross-functional experience
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Competencies
Utilized data entry skills across multiple roles, ensuring accuracy and efficiency in invoice processing and reporting.
Applied analytical skills to identify billing issues, process improvements, and manage diverse client data formats.
Maintained professional communication with clients, vendors, and team members via email and reports.
Handled client inquiries and resolved billing issues, contributing to service quality and client satisfaction.
Conducted system and document audits to ensure compliance and workflow improvement.
Education
Languages
Summary
Experienced analyst with a strong background in accounts receivable, invoicing, and operational audits, skilled in data analysis and client communication.
Key Achievements
- Reduced accounts receivable by implementing data-driven strategies while at Lean Solutions Group.
- Processed up to 155 invoices per day, surpassing KPI targets, demonstrating efficiency in financial workflows.
- Assisted in system improvements and maintained operational reports, contributing to team autonomy and workflow efficiency.
Experience
Collections Analyst
Reduced Open AR using data-driven strategies., Maintained essential reports and boosted team autonomy., Strengthened operations through improvement proposals., Developed strong professional communication via email.
Logistics Auditor
Exceeded KPI: processed up to 155 invoices/day (target: 125)., Identified billing issues via contract review., Reported system bugs to improve workflow., Developed versatility in handling diverse client formats.
Accessorial Application Analyst
Calculated charges based on driver time logs in BOLs., Differentiated passthrough vs. rated-based clients efficiently., Ensured document compliance and maintained professional communication.
Appointment Coordinator
Scheduled appointments through various portals., Entered load weight/type details and coordinated schedules., Maintained clear vendor/carrier communication via email.