Experienced customer service agent with over six years in Honduras, specializing in customer support, technical assistance, and appointment scheduling. Known for strong empathy and commitment to customer satisfaction.
Delivered empathetic and effective support to customers, ensuring satisfaction and issue resolution.
Assisted customers with troubleshooting and resolving technical issues related to services.
Coordinated and scheduled appointments efficiently to meet customer and organizational needs.
Participated in vote analysis tasks, supporting data collection and preliminary assessments.