Rolando - Data Analyst with 5 years of experience in market research

Applied statistical techniques to interpret complex datasets and support decision-making.

Used SQL for querying databases to extract and prepare data for analysis.

Created detailed reports, pivot tables, and automation scripts in Excel.

Conducted research to gather insights on target demographics and industry trends.

Assisting the orthodontist by placing molar bands, brackets, wires and palatine buttons on patients under orthodontic treatment., Assisting the oral surgeon during impacted 3rd molar extractions under local anesthesia., Making hospital arrangements and scheduling oral surgery procedures under general anesthesia., Explaining post operative instructions and prescriptions to patients.

Answering incoming calls from clients regarding cable, phone and internet services., Explaining different cable, phone and internet plans including monthly costs., Coordinating in-house visits for router configuration, cable installation, and telephone line installations.

Auditing overdue dental pre-authorizations for reimbursement by dental insurance companies., Coordinating patient’s yearly dental benefits and allowances for procedures., Collecting yearly deductibles from patients prior to dental procedures.