Romaleth - Customer Service Specialist with 2+ years in retail and tech support

Santa Cruz de la Sierra, Santa Cruz Department, Boliviaen

Provided customer support via WhatsApp, Messenger, and Instagram, ensuring high satisfaction levels.

Managed and followed up on orders to guarantee timely delivery.

Published on CazVid

Summary

Experienced in client communication, order management, and network maintenance. Adept at problem-solving and working under pressure.

Key Achievements

Supported internal Wi-Fi network maintenance and optimization, enhancing network performance.

Skills

CommunicationAdvanced

Effective written communication across multiple platforms ensuring clarity and promptness.

Customer ServiceAdvanced

Resolving problems and providing support to ensure customer satisfaction and loyalty.

Technical SupportIntermediate

Monitoring and maintaining Wi-Fi systems, providing technical assistance to users.

Office ToolsAdvanced

Proficient in MS Office, including Excel, to organize data and streamline workflows.

Languages

Español(Nativo)Inglés

Experience

Atención al Cliente

Shakaparadise

Atención a clientes a través de WhatsApp, Messenger e Instagram., Asesoramiento en la compra de productos y servicios, aplicando técnicas de persuasión y ventas., Gestión de pedidos y seguimiento para garantizar la entrega., Resolución de dudas y soporte postventa, mejorando la satisfacción del cliente.