Professional profile
Demonstrated experience with SQL.
Demonstrated experience with Excel.
Demonstrated experience with KPI Dashboards.
Demonstrated experience with Power BI.
Demonstrated experience with Team Leadership.
Concentrix
Built KPI dashboards. Optimized processes. Mentored teams using data-driven insights.
Accedo Technologies
Managed teams. Presented analytics-driven improvements.
Accedo Technologies
Provided bilingual technical support via phone and chat. Tracked service data.
B.Sc., Information Systems
