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Competencies
Demonstrated experience with Data Analysis.
Demonstrated experience with Task Automation.
Demonstrated experience with Report Generation.
Education
Languages
Experience
Business Administrator
Managed more than 500 calls a day following a given script., Made the respective transfers according to the instructions that were constantly given., Organized the calls I received., Submitted compliance reports sporadically., Did administrative support activities.
Biometric Authenticator
Performed the respective biometric authentication on the citizens in order to verify that they were the authentic person in order to vote in the respective elections.
Call Center Agent - Customer Service
Manage longer calls with patients suffering from chronic pain., Exhibit a high level of empathy, patience, and tolerance.
Logistics Coordinator - Customer Service
Responsible for reviewing and resolving tickets within a maximum of 15 minutes., Ensured that carriers met all requirements to be eligible for transporting cargo., Handled special cases that required extra care and close monitoring.