A dedicated BPO professional with over 8 years of experience in customer service and sales, complemented by coaching and design skills.
Provided customer support, helpdesk assistance, and sales services in BPO settings.
Executed sales strategies as a sales representative, contributing to business growth.
Taught English, sharing language skills and coaching others effectively.
Proficient with Windows, Linux, CRM systems, Adobe platforms, and web/app design.
Experienced in hardware troubleshooting and system maintenance tasks.
Teleperformance
customer service representative for 6 months, promoted to helpdesk position, 2 years as Sales representative
Indigo
E4CC
General Baccalaureate
Técnico Universitario en Mantenimiento Aeronáutico