Dedicated customer service specialist with extensive experience in client support, appointment setting, and healthcare account management. Bilingual and results-oriented, committed to enhancing client satisfaction and operational efficiency.
Exceptional at building rapport, resolving issues, and ensuring client satisfaction across various industries.
Effective in both verbal and written communication, facilitating clear interactions with diverse clients.
Skilled in managing schedules and nurturing leads to maximize engagement and conversion rates.
Proficient in handling administrative tasks, coordinating operations, and supporting team functions.
MY TIME EVENTS
Customer support. Appointment scheduling. Lead follow-up. Client engagement
TELUS INTERNATIONAL
Provided customer support for debit card services serving customers in New York, USA. Assisted with account inquiries. Transactions. Issue resolution
ALORICA
Handled inbound calls for U.S. healthcare customers regarding benefits. Coverage. Claims. Account support
DISTRIBUIDORA DE OCCIDENTE
AIMAR / APL
Perito Mercantil y Contador Público
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