Experienced customer service representative skilled in complaint handling and conflict resolution, committed to delivering excellent customer experiences and effective issue management.
Provided customer support, managed complaints, and resolved conflicts to ensure positive customer experiences.
Addressed and resolved customer conflicts, maintaining professionalism and satisfaction.
Effective communication with customers to understand issues and provide appropriate solutions.
Managed and resolved customer complaints, ensuring compliance with company policies and procedures.
Alorica
Customer service representative in the area of complaint handling and conflict resolution.
High School
Bachelor's degree