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Roselio
Customer Retention Specialist with 2 years in Support Services
Video resume
Retention
I worked at support services group for almost two years it was in a retention campaign.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers through call center interactions.
Retention CampaignsIntermediate
Participated in customer retention strategies to reduce churn and improve satisfaction.
Communication SkillsIntermediate
Communicated effectively with customers to address concerns and promote retention.
Support ServicesIntermediate
Worked within a support team to ensure customer needs were met and issues resolved.
Summary
Dedicated support professional with nearly two years in customer retention and call center environments, focusing on delivering excellent service and client retention.
Key Achievements
- Worked in a support services group focusing on customer retention campaigns for nearly two years.
- Gained experience in call center customer service roles within a retention department.
- Contributed to customer retention efforts through direct communication and support.
Skills
Customer ServiceRetention CampaignsCommunication SkillsSupport Services
Published on CazVid - Jul 3, 2025