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Roxana
Customer Service Professional with experience in retail sales and store management
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Competencies
Provided attentive, personalized assistance to customers, ensuring a positive shopping experience.
Handled sales processes, store presentation, and promotional activities to boost product visibility.
Maintained clear and effective communication with customers and team members to facilitate teamwork.
Led small teams, motivated staff, and coordinated tasks to achieve store objectives.
Assisted with store publicity and promotional campaigns to attract and retain customers.
Education
Languages
Summary
Dedicated retail professional experienced in store management, customer engagement, and product promotion. Skilled in fostering positive relationships and supporting sales goals through effective communication and teamwork.
Key Achievements
- Managed daily store operations, including customer service, sales, advertising, and payments at Éxito del Poblado.
- Handled diverse product categories such as clothing, accessories, and footwear, demonstrating product knowledge.
- Developed strong interpersonal skills and leadership capabilities while ensuring customer satisfaction and team coordination.
Experience
Atención al Cliente
Atención al público y venta de ropa y accesorios (Jeans, ropa interior, tenis, bolsos, gorras), Manejo de la tienda, incluyendo la parte de asesoría, publicidad y pagos.