Roxana - Customer Service Professional with experience in retail sales and store management

Medellín, Antioquia, Colombiaen

Managed daily store operations, including customer service, sales, advertising, and payments at Éxito del Poblado.

Handled diverse product categories such as clothing, accessories, and footwear, demonstrating product knowledge.

Published on CazVid

Summary

Dedicated retail professional experienced in store management, customer engagement, and product promotion. Skilled in fostering positive relationships and supporting sales goals through effective communication and teamwork.

Key Achievements

Developed strong interpersonal skills and leadership capabilities while ensuring customer satisfaction and team coordination.

Skills

Customer ServiceExpert

Provided attentive, personalized assistance to customers, ensuring a positive shopping experience.

Sales & MerchandisingIntermediate

Handled sales processes, store presentation, and promotional activities to boost product visibility.

Interpersonal CommunicationExpert

Maintained clear and effective communication with customers and team members to facilitate teamwork.

Leadership & TeamworkIntermediate

Led small teams, motivated staff, and coordinated tasks to achieve store objectives.

Advertising & Public Relations

Experience

Atención al Cliente

Éxito del Poblado

Atención al público y venta de ropa y accesorios (Jeans, ropa interior, tenis, bolsos, gorras), Manejo de la tienda, incluyendo la parte de asesoría, publicidad y pagos.