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Royner
Customer Service and Sales Professional with 5-6 years in Call Center Industry
Video resume
Customer Service and Sales Professional with 5-6 years in Call Center Industry
What experience do you have with CRM software or similar tools? Can you provide an example of how you used it to improve customer service?
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided effective customer support and issue resolution in a call center environment.
Sales and RetentionIntermedio
Engaged in sales and customer retention activities to maintain client relationships.
CRM SoftwareIntermedio
Utilized CRM tools to manage customer interactions and improve service efficiency.
MultitaskingIntermedio
Handled multiple inquiries concurrently, demonstrating strong prioritization skills.
Languages
Spanishnative
EnglishC1
Summary
Experienced call center professional with 5-6 years specializing in customer service, sales, and retention.
Key Achievements
- Started career in the call center industry at age 18 and accumulated experience over five years
- Gained expertise in customer service, sales, and retention within the call center sector
- Handled multiple customer inquiries simultaneously, developing prioritization and time management skills
Experience
Harmon Research
Equifax
Client Services Incorporated
ACC
Movate
BGO
Skills
Customer ServiceSales and RetentionCRM SoftwareMultitasking
Published on CazVid - May 17, 2026