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Ruben

Customer Service & Marketing Specialist with 5 years experience

Video resume

Call center /Marketing/ Dispatcher
5 years of experience. I am a well-versed in virtual assistant tasks, e-mail marketing, marketing team manager,cold calling, and appointment setting. My proficiency in these areas, coupled with a proactive mindset, allows me to adapt quickly and exeed expectations. I am exited about the possibility of joining your dynamic team.

Contact

Zapopan, Jalisco, México
Open to remote
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Competencies

Customer ServiceAdvanced

Experience dealing with customers over the phone and face-to-face, providing support and solutions.

Email MarketingIntermediate

Proficient in creating and executing email marketing campaigns to promote products and services.

Virtual AssistanceIntermediate

Skilled in managing virtual tasks such as scheduling, correspondence, and data management.

Cold Calling & Appointment SettingIntermediate

Experienced in initiating outbound calls and setting appointments to generate leads and sales.

Team ManagementBeginner

Assisted in overseeing marketing team activities and coordinating efforts to meet objectives.

Summary

Dedicated call center professional with 5 years of experience in customer interaction, marketing, and team coordination. Skilled in virtual assistance, email campaigns, and outreach strategies.

Key Achievements

  • Gained comprehensive experience in call centers, virtual assistance, email marketing, and appointment setting.
  • Managed marketing teams and executed cold calling strategies to enhance outreach.
  • Developed strong communication skills through direct interaction with clients over phone and in person.

Skills

Customer ServiceEmail MarketingVirtual AssistanceCold Calling & Appointment SettingTeam Management
Published on CazVid - Jul 3, 2025
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