Multi-skilled professional with over 8 years of experience in data analysis, graphic design, and customer support. Adept at delivering insightful reports, creating compelling visual content, and providing exceptional client service across diverse industries.
Expertise in interpreting data to generate actionable insights, enhancing decision-making processes.
Proficient in Adobe Creative Suite, creating diverse visual content for commercial and artistic projects.
Skilled in effectively communicating with clients to understand needs and deliver tailored solutions.
Experienced in real-time reporting and process supervision to optimize service delivery and performance.
Atento SAC (Movistar / Exclusive Business)
Analyst in charge of giving reports on the status of the service and indicators in real time.. Supervision and monitoring of competent processes.. Guidance provider feedback to advisors regarding service procedures.. Generator of reports and presentations for service issues in real time and internal company meetings and also with the client.. Direct dealings with advisers, supervisors, bosses and the client Movistar.
ISIL Institute
General information of the institution and admission processes.. Data records in base, recruitment and monitoring of new students.. Offering information and guidance on the careers and benefits of the institute.. Community Manager managing one of the social networks of the ISIL Institute.
Freelance Designer and Illustrator
Handles design tools to make all kinds of graphics (Portraits, Comics, Caricatures, Animals, logos, etc).. Developing both in the commercial field working with businesses, publishers and companies as well as with specific clients.
Higher technical education
Diploma
Methodology
Certification
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