Rubiela - Welcome to CazVid!

Cartagena,Bolívar,Colombiaen

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Skills

ExcelIntermediate

Demonstrated experience with Excel.

WordIntermediate

Demonstrated experience with Word.

Power pointIntermediate

Demonstrated experience with Power point.

EmailIntermediate

Demonstrated experience with Email.

ZendeskIntermediate

Experience

English and French Teacher

Multilingual School

January 2020 - October 2020

Direct teaching, Reinforcement, Lessons planning

Bilingual Agent – Quality Analyst

Teleperformance

October 2020 - June 2025

Customer service support through email and chat based on the customers’ requests related to their purchases, Review of interactions carried out by agents, in English, Spanish and French.

Education

Universidad de Sucre

Bachelor’s Degree

2019

Institución Educativa San Rafael

High School

Completed 2013

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