Rudolph - Customer Service & Dispatcher with 13+ years in BPO industry

Villavicencio, Meta, ColombiaRemoteen

Served as a bilingual interpreter, customer service representative, and dispatcher over multiple roles.

Managed logistics for trucking and taxi companies, coordinating routes across multiple states.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual customer service agent and dispatcher with over 13 years in the BPO industry, specializing in logistics and client support.

Accumulated extensive experience in the BPO industry, demonstrating role diversification and industry knowledge.

Customer ServiceExpert

Provided support and assistance to clients, ensuring satisfaction and issue resolution.

Dispatch OperationsAdvanced

Coordinated transportation routes for trucking and taxi companies, managing schedules and logistics.

Bilingual CommunicationExpert

Utilized bilingual skills to facilitate communication in diverse customer and operational contexts.

Logistics CoordinationAdvanced

Planned and executed routes for freight and passenger transportation across multiple states.

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