Experienced System Analyst and BI Developer with a strong background in core banking, system analysis, and data reporting. Skilled in SQL, network management, and technical support, with ongoing certification pursuits.
Proficient in designing, querying, and optimizing SQL databases for business intelligence and application support.
Experienced in requirement gathering, analysis, and designing solutions aligned with SDLC standards.
Skilled in maintaining server environments, troubleshooting network issues, and ensuring system security.
Capable of developing BI reports and dashboards that support strategic business insights.
Nedbank Limited
Supported development, deployment, and production of Core Banking systems.. Conducted requirement collection, analysis, and design per SDLC guidelines.. Delivered post-implementation maintenance and production incident support.. Collaborated with business users, infrastructure teams, and vendors to execute projects.. Prepared technical documentation and ensured compliance with audit standards.
Nedbank Limited
Developed and maintained business intelligence and management information solutions.. Managed data provisioning, load processes, and reporting systems.. Partnered with business analysts to ensure alignment with data models and operational goals.. Supported transformation initiatives and process improvements across teams.
Nedbank Limited
Provided technical support for server and network environments.. Monitored and resolved system alerts and performance issues.. Participated in disaster recovery, change control, and documentation management.. Supported key business applications including Teammate, Cardax, Archibus, and Microstrategy.
Matriculated
Diploma in IT Networking
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Experienced in providing first-line support, resolving hardware/software issues efficiently.
Nedbank Limited
Maintained and supported front-end IT devices and operating systems.. Handled installations, relocations, and software configurations per company standards.. Managed problem escalation and coordination across internal and external teams.. Ensured business continuity and compliance with IT standards.
Self-Employed
Pursuing Oracle SQL certification part-time.. Managing personal ventures and family responsibilities.. Developing entrepreneurial and multitasking skills in dynamic home-based environments.