This is my profileContact via CazVidSabrina
Customer Service and Administrative Professional with 5+ years of diverse industry experience
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Competencies
Consistently managed customer interactions, ensuring customer satisfaction and issue resolution.
Performed tasks such as stock control, budget management, and social media management to support business operations.
Effectively communicated via phone, email, and social media with clients and team members.
Handled retail sales and cash register operations with friendly and professional service.
Managed customer complaints and issues to ensure positive outcomes and customer retention.
Education
Languages
Summary
Experienced professional delivering excellent customer service, administrative support, and social media management across retail, real estate, and hospitality sectors.
Key Achievements
- Managed stock control and customer communication across multiple roles, ensuring operational efficiency
- Handled customer complaints and inquiries, maintaining high satisfaction levels
- Utilized social media and Excel to support business operations and client engagement
Experience
Customer service/Administrative
Stock control of incoming and outgoing products, Friendly and efficient customer service, I answered calls and messages from clients via email and social media
Customer service and administrative
Budget management, Wholesale and retail sales, Stock control through an accounting system
Consultant/Administrative
I was in charge of the administrative part, I was a consultant of future clients by phone, I knew how to correctly handle customer complaints, Excel and social media management
Customer service
I was in charge of the cash register and customer service, I served the customers with kindness and cordiality