Experienced professional delivering excellent customer service, administrative support, and social media management across retail, real estate, and hospitality sectors.
Consistently managed customer interactions, ensuring customer satisfaction and issue resolution.
Performed tasks such as stock control, budget management, and social media management to support business operations.
Effectively communicated via phone, email, and social media with clients and team members.
Handled retail sales and cash register operations with friendly and professional service.
Bookshop Bookstar
Stock control of incoming and outgoing products, Friendly and efficient customer service, I answered calls and messages from clients via email and social media
Store MALA
Budget management, Wholesale and retail sales, Stock control through an accounting system
Mascarino Real Estate
I was in charge of the administrative part, I was a consultant of future clients by phone, I knew how to correctly handle customer complaints, Excel and social media management
Showroom Mery
I was in charge of the cash register and customer service, I served the customers with kindness and cordiality
Scientific and Technical Translator
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Managed customer complaints and issues to ensure positive outcomes and customer retention.