Sahory - Sales and Customer Service Professional with 5+ years in client interactions

Used CRM tools to update customer profiles, track cases, and escalate tickets in support roles.

Strengthened persuasion and negotiation skills in sales roles, achieving outstanding results.

Supported both English- and Spanish-speaking clients effectively in customer service and sales.

Proficient in Microsoft Excel, Word, PowerPoint, and Office tools for documentation and presentations.

Strengthened persuasion and negotiation skills in a high-pressure sales setting, Achieved outstanding sales results through customer-centered communication, Supported English- and Spanish-speaking clients in a high-volume environment, Managed demanding customers while maintaining excellent metrics

Managed 80 daily customer interactions while maintaining a 95% customer satisfaction score, Resolved billing, account, and technical issues across multiple channels, Used company CRM to update customer profiles, track cases, and escalate tickets, Consistently achieved top-quartile performance in...

Developed strong customer service and communication skills, Achieved high sales performance and exceeded expectations