Sai - Data Analyst with 5 years of experience in financial services

Applying statistical techniques to interpret complex datasets and generate actionable insights.

Writing and optimizing queries for data retrieval and management in large databases.

Creating dashboards and visual reports using tools like Tableau and Power BI.

Building models to forecast financial performance and support business strategy.

Managed and enforced content moderation policies to ensure compliance with platform guidelines and community standards., Reviewed user-generated content across various platforms to detect and remove inappropriate, harmful, or offensive material., Collaborated with cross-functional teams to address emerging content risks and improve moderation processes., Utilized analytical tools to monitor trends and report on moderation efficiency, ensuring a safe and engaging user environment.

Responsible for working on Denials & Rejections and making required corrections to claims, by working closely with the team leader., Calling the insurance carrier & document the actions taken in claims billing summary notes., Ensure that the deliverables to the client adhere to the quality standards., To review emails for any updates., Identify issues and escalate the same to the immediate supervisor.

Resolving and handling customer issues in chat through app., Providing support and comprehensive product / service information to customers., Build relationships with customers., Assisting customers in making decisions.