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Data & Relationship Management professional with 5+ years in customer service and database administration
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Competencies
Assisted customers and maintained CRM records, ensuring smooth customer interactions at Q Connect.
Managed sales data records at Lady Beauty, focusing on data accuracy and integrity.
Knowledge of Core Java, with practical application in understanding programming basics.
Familiar with MySQL and MongoDB, performing CRUD operations and database organization tasks.
Basic understanding of HTML5, CSS3, and JavaScript for front-end web development.
Education
Summary
Experienced in customer relationship management and data handling, with foundational programming and database skills. Adaptable to roles requiring data accuracy and client interaction, eager to grow technical expertise.
Key Achievements
- Maintained accurate CRM records to support customer interactions at Q Connect.
- Managed and ensured accuracy of sales data records at Lady Beauty, supporting business insights.
- Gained proficiency in core programming and database management tools, expanding technical skill set.
Experience
Virtual Relationship Manager
Assisted customers, Maintained CRM records
Data Management
Managed sales data records, Ensured accuracy