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Early Education & Customer Service Professional with diverse experience
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Competencies
Designed curricula, didactic plans, and created stimulating learning environments for young children.
Handled client complaints, managed expectations, and provided effective solutions in service roles.
Coordinated transportation schedules, routes, and documentation, ensuring smooth logistics operations.
Demonstrated active listening, persuasive communication, and teamwork in various teaching and service contexts.
Education
Languages
Summary
Dedicated professional with extensive experience in early childhood education, logistics coordination, and customer service, leveraging pedagogical expertise and problem-solving skills.
Key Achievements
- Created engaging educational plans and materials in early childhood settings.
- Managed transportation logistics and conflict resolution for a transport cooperative.
- Implemented customer service strategies, transforming complex complaints into solutions.
Experience
Docente de reemplazo
Creación de planificaciones
Educadora
Asesora de Servicio al Cliente y Soporte
Transformar quejas complejas en soluciones prácticas, Coordinar eficientemente con el equipo técnicos
Asesora de Ventas y Atención al Usuario
Brindar asesoría personalizada en paquetes turísticos, Manejar integralmente reservas y documentación, Asegurar una experiencia positiva al mantener comunicación proactiva pre y post-viaje.