Samanta - Product Manager with 8+ years in tech industry

Experienced in managing the entire lifecycle of digital products from ideation to sunset.

Applied Scrum and Kanban frameworks to enhance team productivity and product quality.

Conducted customer and market research to inform product development and positioning.

Liaised with clients, executives, and development teams to gather requirements and report progress.

Provided coaching on soft skills, customer service strategies, and problem-solving techniques., Monitored trainee progress and completed performance evaluations to identify improvement areas., Delivered onboarding training programs for new hires to ensure full operational readiness., Applied VPO (Voice of the Process) methodology to monitor performance indicators and promote continuous improvement., Facilitated refresher courses and upskilling sessions to improve overall team performance and customer satisfaction.

Planned and delivered engaging English lessons focused on grammar, vocabulary, and pronunciation., Taught students of different age groups and proficiency levels using effective teaching methods., Assessed student performance through quizzes, assignments, and participation., Adapted instruction based on student needs, learning styles, and progress., Encouraged the use of English in real-life situations to build practical language skills., Integrated pronunciation training including vowel sounds, TH, V/B, -ED endings, and more.