Bilingual customer service representative experienced in multi-channel support, payment management, and technical assistance, committed to delivering quality solutions.
Ability to manage multiple communication channels and tasks simultaneously.
Proficient in handling customer interactions in both Spanish and English.
Experience in addressing customer inquiries, resolving issues, and ensuring satisfaction.
Efficiently prioritizes tasks to meet operational deadlines.
SITEL NICARAGUA
working with Spanish and English inbound and outbound calls, as well as chat and emails in both languages, customer service, sales, tech support
TELEPERFORMANCE NICARAGUA S.A.
managing payments and orders from different type of customers and drivers in English and Spanish
Bussiness administration
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