This is my profileContact via CazVidSamuel
Customer Service Agent
Contact
Competencies
Provided client support in English and Spanish across diverse industries, ensuring customer satisfaction.
Managed materials delivery and event logistics for company and brand activation projects.
Handled client concerns and issues promptly, contributing to positive customer relationships.
Organized financial records and coordinated multiple projects under tight deadlines.
Utilized CRM platforms to support customer interactions and manage client information efficiently.
Education
Languages
Summary
Experienced in client service, logistics, and event coordination across diverse industries. Fluent in English and Spanish, with a proven ability to manage multiple accounts and projects efficiently.
Key Achievements
- Managed nearly 1,000 insurance accounts at Metropolitan Insurance, ensuring consistent client servicing.
- Coordinated logistics and brand activation events for major automotive clients, enhancing brand visibility.
- Supported U.S.-based clients across multiple campaigns and industries, demonstrating adaptability and language proficiency.
Experience
Customer Service Agent
Providing support to clients in the United States across multiple lines of business, including projects related to Robinhood.
Delivery and Assistance Coordinator
Managed the delivery and coordination of materials for the assembly of brand stands across Colombia.
Accounts and Sales Manager
Oversaw the management and service of nearly 1,000 insurance accounts throughout the United States.
Customer Service Agent
Provided customer support to US-based clients across various campaigns.
Administrative Assistant
Organised and maintained financial documentation, including receipts and vouchers.
Assistance Coordinator
Coordinated logistics and brand activation events for Audi, Volkswagen, and SEAT.