Experienced BPO specialist with a diverse background in customer care, technical support, and sales, proficient in English and Spanish.
Provided customer and business care, ensuring positive resolutions and customer satisfaction.
Handled technical inquiries and troubleshooting tasks effectively in a multilingual environment.
Communicated proficiently in English, both orally and in writing, across various support channels.
Collaborated effectively with team members to meet objectives and improve service quality.
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