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Samukelo

MERCHANDISER

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Soweto, Gauteng, South Africa
Available on CazVid
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Competencies

Customer Service (voice, chat, Email)

Demonstrated experience with Customer Service (voice, chat, Email).

Complaint handling & resolution

Demonstrated experience with Complaint handling & resolution.

Call Centre Skills

Demonstrated experience with Call Centre Skills.

Computer Literacy

Demonstrated experience with Computer Literacy.

Stock Management

Demonstrated experience with Stock Management.

Education

Ncv L4 & N4 Certificate
South West Gauteng College
2019 - 2024
National Certificate (Vocational) / N4, Marketing Management
South West Gauteng College
2020 - 2024

Languages

IsiZulu
English
Sotho
Xhosa

Summary

MERCHANDISER open to new opportunities

Experience

MERCHANDISER

SPAR TOPS
Jan 2019 - Jan 2020

Managed stock levels and assisted with order fulfilment.. Created and displayed price tags and promotional material.. Assisted with stock rotation and merchandising activities.

Call Centre Agent

Elev8-group
Jan 2021 - Jan 2023

Conducted outbound calls to engage potential customers and generate leads.. Handled customer objections professionally and maintained positive customer relationships.. Maintained professionalism and empathy in customer interactions.

MERCHANDISER

SPARBEDFORDVIEW
Jan 2019 - Jan 2020

Manually loaded and offloaded stock deliveries from trucks and organized them in the back storage area.. Created and displayed price tags and promotional materials to drive sales and customer engagement.. Maintained clean, organized, and visually appealing product displays following store standards.. Provided high quality customer service, addressing inquiries and assisting shoppers effectively.. Verified stock quantities against delivery invoices and reported any missing or damaged items to the supervisor.. Rotated products and ensured all items were correctly priced and securely stacked to prevent damage.

Skills

Customer Service (voice, chat, Email)Complaint handling & resolutionCall Centre SkillsComputer LiteracyStock Management
Published on CazVid - Sep 30, 2026
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