Dedicated IT professional with leadership experience in humanitarian organizations, specializing in Microsoft Office tools, staff training, and technical support to optimize organizational performance.
Proficient in Word, Excel, PowerPoint, and Outlook with extensive experience in training and support.
Skilled in troubleshooting and resolving software and hardware issues to maintain smooth operations.
Experienced in leading teams, fostering collaboration, and managing projects within humanitarian settings.
Effective communicator with strong skills in training, support, and stakeholder engagement.
Centre de Développement et d’Action Humanitaire (CEDDAH)
Managed, maintained, and trained staff on Microsoft Office tools (Word, Excel, PowerPoint, Outlook).. Provided technical support and implemented best practices to optimize software usage.. Developed internal documentation and conducted training workshops to improve productivity.. Ensured system maintenance, security, and troubleshooting across the IT infrastructure.
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