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Head Sales Trainer at Blackstone Medical Services
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Competencies
Designs and delivers impactful training programs that enhance sales team performance and product knowledge.
Creates engaging, tailored lesson plans that accommodate diverse learning styles and improve outcomes.
Provides accurate interpretation and bilingual support in technical and professional settings.
Facilitates effective communication across diverse cultural contexts, enhancing collaboration.
Education
Languages
Summary
Dedicated professional with extensive experience in sales training, instruction, and interpretation. Proven ability to develop engaging programs that boost performance and foster effective communication across diverse settings. Holds a Master’s degree from Universidad de Barcelona.
Key Achievements
- Successfully onboarded and trained new sales representatives, ensuring rapid integration and performance.
- Developed comprehensive training programs that enhanced team skills and product knowledge.
- Facilitated hands-on practice sessions, leading to improved sales conversion rates.
Experience
HEAD SALES TRAINER
Providing full support to representatives from their very first day by guiding them through all company procedures from the very first day through hands-on practice to ensure new team members achieve the best possible results.. Offering ongoing personalized coaching sessions for experienced reps, developing tailored action plans to help them grow and improve performance.. Designing and continuously updating training materials to ensure the team has access to the most effective tools to improve their performance on a daily basis through giving them floor support, one to one sessions and working together with Quality assurance department in order to improve any issue or aspect to make them excel in their results.
INSTRUCTOR
Developing engaging lesson plans that catered to various learning styles, boosting student performance by providing individualized support and targeted feedback.. Enhancing bilingual representatives’ collaboration through team building activities and improving their individual performance in terms of customer service, cross selling doing roles plays for inbound and outbound calls giving them a personalized one to one coaching sessions and assigning individual improvement plans.
ENGLISH TEACHER
Assisted struggling students through targeted interventions, leading to increased academic success.. Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
INTERPRETER
Technical interpreter and assistant to JICA Study team in several meetings, workshops and events regarding the Risk prevention project for the Rio Negro Basin.. Organizing different workshops with communities and assisting the Director of the project during the different meetings.