Dedicated professional with extensive experience in customer support, team supervision, and legal assistance, skilled in multiple tools and communication channels.
Experience in resolving customer complaints, providing technical support, and ensuring customer satisfaction.
Supervised and trained new employees to improve team performance within a customer service environment.
Assisted in legal document coordination and client communication for visa application processes.
Proficient in CRM, communication, and productivity tools such as Zoho CRM, Zendesk, Slack, and Microsoft Office.
Startek
Check employee performance., Provide feedback on work., Train new team members.
Startek
Startek
Support in the production area, Provide assistance to employees in the production area.
Startek
Resolve customer complaints, technical problems or product usage issues., Provide assistance regarding potential problems with the use of a service., Conclude the sale of a product or service.
Immigration Law firm
psychology internship
High School Diploma
Discover other professionals with similar experience
Consistently maintained positive customer interactions and team collaboration.
Coordinated with clients to gather required documentation and information for T Visa applications.
Freelance
Managed customer communications through various channels, ensuring a positive and seamless experience.
