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Quality Control Specialist with 5+ years of experience in manufacturing and finance
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Competencies
Performed quality control tests on raw materials and finished products to ensure standards are met.
Revised and implemented standard operating procedures to align with regulatory requirements.
Built and maintained strong relationships with key clients to improve brand loyalty and long-term engagement.
Developed sales and service strategies to enhance revenue and client retention.
Utilized effective communication for report preparation, customer complaints investigation, and client relations.
Education
Languages
Summary
Experienced in quality assurance and client relationship management with a focus on regulatory compliance and strategic sales growth.
Key Achievements
- Revise standard operating procedures to ensure compliance with regulations and specifications at Mangalore Minerals.
- Conduct rigorous quality control tests on raw materials and finished products, maintaining high standards.
- Led sales and service strategy development, boosting branch performance and customer engagement at SBI Card & Payment Bank.
Experience
Quality Control
Quality Controller (Laboratory), Revised standard operating procedures for regulatory and specification updates, Conducted rigorous quality control tests on raw materials and finished products to maintain high standards., Assessed supplier materials for compliance with established quality...
Branch relationship Executive
Designed sales and service strategies to improve revenue and retention., Led branch sales team in developing and implementing strategies to achieve sales targets., Established strong relationships with key clients, enhancing brand reputation and fostering long-term loyalty.