Experienced content moderator and bilingual customer service agent with technical skills and a proactive approach, seeking to leverage diverse expertise in dynamic environments.
Monitored and reviewed digital content to ensure compliance with platform standards at TaskUs.
Supported customers in two languages and collaborated with internal teams at iQor.
Handled customer orders and invoicing processes in a hospitality setting at Tapas de España.
Utilized SQL, MongoDB, Neo4j, and Python to support data and technical tasks.
TaskUs
Reviews and monitors user-generated content on digital platforms.
iQor
Helping customers by providing support in two languages., Working with internal agents supporting them to engage with the client.
Tapas de España
Take orders from customers., Process orders with kitchen staff., Invoice at the cash register.
Computer Engineering
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Demonstrated leadership qualities and proactive engagement in various roles.
