This is my profileContact via CazVidSantiago
Customer Service & Operations Associate with diverse hospitality and construction experience
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Competencies
Applied conflict resolution, order processing, and quality control skills to enhance customer satisfaction.
Utilized POS systems, managed inventory, and adhered to food safety and sanitation standards.
Demonstrated manual dexterity and safety compliance in fast-paced and physically demanding environments.
Collaborated effectively with team members and resolved customer complaints to improve satisfaction.
Education
Languages
Summary
Dedicated to delivering excellent service and operational efficiency. Skilled in customer relations, inventory management, and teamwork. Eager to leverage hands-on experience to contribute effectively in dynamic work environments.
Key Achievements
- Delivered exceptional customer service handling 200+ daily transactions at Five Guys.
- Consistently achieved top performance ratings for speed and accuracy in a high-volume restaurant.
- Assisted in residential construction projects, learning industry standards and safety protocols.
Experience
Crew Member
Delivered exceptional customer service in a high-volume restaurant environment, handling 200+ daily transactions., Consistently achieved top performance ratings for speed of service and order accuracy., Managed cash register operations with zero discrepancies., Resolved customer complaints...
Construction Laborer
Assisted skilled tradespeople with residential construction projects, learning industry standards and safety protocols., Demonstrated ability to follow detailed instructions and work effectively in team environments.