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Santiago
Customer Service Specialist with 5+ months of top performance in BPO
Video resume
Remote intbound call center
Experience in customer service, multi task, proactive and Top performance during more than 5 months.
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided bilingual customer support in a high-volume BPO environment, ensuring client satisfaction.
MultitaskingIntermediate
Managed multiple tasks simultaneously during inbound calls to deliver timely assistance.
Proactive Problem SolvingIntermediate
Demonstrated proactive approaches to issues, enhancing service effectiveness and customer experience.
Performance OptimizationAdvanced
Consistently maintained high performance levels, recognized as top performer during tenure.
Summary
Experienced bilingual customer service professional with proven top performance in inbound call support.
Key Achievements
- Achieved top performer status throughout tenure at BPO company
- Handled inbound calls efficiently with multitasking and proactive service
- Maintained high performance standards over more than 5 months in customer service
Skills
Customer ServiceMultitaskingProactive Problem SolvingPerformance Optimization
Published on CazVid - May 17, 2026