Diego - Customer Service Professional with diverse experience across retail, automotive, and recreational industries

Jinotepe, Carazo Department, NicaraguaRemoteen

Managed customer inquiries and transactions in multiple service environments including retail store, auto wash, and recreational events.

Handled cash registers and remittance transactions accurately in retail settings.

Contact via CazVid

Published on CazVidOpen to remote

Summary

Versatile professional with experience in customer engagement, cash management, and multimedia tools across diverse sectors.

Key Achievements

Gained experience in visual monitoring and basic database management with skills in camera surveillance, Word, Excel, and SQL.

Skills

Customer ServiceAdvanced

Provided customer support through in-person, phone, chat, and email channels, ensuring client satisfaction.

Cash Handling & TransactionsAdvanced

Managed register operations and remittance transactions in retail and service environments, ensuring accuracy.

Office SoftwareIntermediate

Utilized Word and Excel for documentation, record-keeping, and operational tasks.

Media & Surveillance ToolsBeginner

Operated camera monitoring systems and video editing software like Sony Vegas and Photoshop.

Social MediaBeginner

Managed and posted content on Instagram to engage with clients or promote services.

Languages

inglés(B1)

Experience

Responsable de atención a clientes

Librería la Económica 1 y 2

noviembre 2021 - marzo 2022

Preparación de mensajes sobre promoción de determinados productos y servicios., Manejo de caja registradora para venta de productos en tienda y registro de transacciones realizadas., Atención a consultas y peticiones de clientes por vía telefónica, chat o correo electrónico., Transacciones de...

Responsable de atención a clientes

Autolavado El gallo

abril 2023 - febrero 2024

Profesional responsable de la recepción., Atendiendo el área de caja., Registrar el coste del lavado de vehículos y los artículos de la compra de cada cliente.