Santiago Roldan Valencia

Handled inquiries, resolved issues, and provided information to customers via phone., Maintained high customer satisfaction through effective communication and problem-solving skills., Worked remotely, demonstrating strong self-discipline and time management abilities.

Developed and implemented marketing strategies to increase brand awareness and sales., Managed all social media accounts (e.g., Facebook, Instagram), Created and curated engaging content, including photos, videos, and written posts, to promote products and brand values., Analyzed market trends and customer feedback to adjust marketing tactics and improve campaign effectiveness., Organized and executed promotional events, product launches, and sales campaigns.

Consistently met or exceeded sales targets and quotas., Provided detailed product and service information to potential customers., Conducted needs assessments to tailor sales pitches to individual customers.