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Santiago

Agente de Call Center

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer SupportAdvanced

Delivered technical and general support to clients in the US and Canada across various platforms.

Communication SkillsAdvanced

Assisted customers in retail and call center environments, ensuring clear and effective interactions.

Sales AssistanceIntermediate

Advised customers on product choices and provided service in a retail clothing store.

MultitaskingIntermediate

Handled multiple responsibilities including customer support, restaurant service, and delivery tasks.

Education

FILOSOFO
UNIVERSIDAD NACIONAL DE COLOMBIA -- SEDE BOGOTÁ
BACHILLER
I.E.D Robert F. Kennedy
Completed Noviembre de 2019

Languages

InglésAlto

Summary

Experienced in technical support, customer service, and sales with a versatile background in call centers, retail, and hospitality. Skilled in communication, problem-solving, and adapting to dynamic environments.

Key Achievements

  • Provided technical support to US and Canadian clients, enhancing customer satisfaction.
  • Handled customer inquiries via chat and phone for renowned companies like Walmart and Concentrix.
  • Demonstrated versatility by taking on roles in customer service, sales, and restaurant support.

Experience

AGENTE DE CALL CENTER

Concentrix
Noviembre de 2023 - Agosto de 2025

Dar soporte tecnico a clientes de Estados Unidos y Canada de sus equipos de seguridad

ASESOR COMERCIAL

Koaj
Septiembre de 2022 - Octubre de 2022

Asesor comercial de la tienda de ropa, Asistir a los clientes con los productos que quisieran comprar

AGENTE DE CALL CENTER

Teleperformance
Noviembre de 2021 - Mayo de 2022

Servicio al cliente de personas de Estados Unidos y Canada por chat de Walmart

LAVADOR DE PLATOS

Travel Food
Noviembre de 2019 - Febrero de 2021

Lavador de platos en un restaurante, A veces hacia de labor de mesero y de domiciliario

Skills

Customer SupportCommunication SkillsSales AssistanceMultitasking
Published on CazVid - May 17, 2026
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